Terms and Conditions - Gardening Willesden
Welcome to Gardening Willesden. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Introduction
These Terms and Conditions govern your use of the services provided by Gardening Willesden. By engaging with us, you accept and agree to comply with these terms.
2. Services Provided
Gardening Willesden offers a range of gardening services including:
- Garden Design
- Regular Maintenance
- Planting and Landscaping
- Seasonal Clean-ups
- Consultation Services
2.1 Service Availability
While we strive to offer our services consistently, availability may vary based on seasonal demands and other factors. We reserve the right to modify service offerings as necessary.
3. Booking and Payments
To book our services, customers must:
- Provide accurate and complete information.
- Confirm service dates and times.
- Complete payment as per the agreed schedule.
Payments can be made via credit card, bank transfer, or other approved methods. All payments are subject to our Payment Policy.
3.1 Payment Terms
Invoices are due within 30 days of receipt unless otherwise agreed upon. Late payments may incur additional fees.
4. Cancellations and Refunds
Customers may cancel services with at least 48 hours notice without incurring any charges. Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee.
4.1 Refund Policy
Refunds are processed in cases where services were not rendered or were unsatisfactory. Requests for refunds must be made in writing within 14 days of service completion.
5. Responsibilities
Gardening Willesden is responsible for:
- Providing agreed-upon services in a professional manner.
- Ensuring the safety and health of both staff and customers during service delivery.
- Using quality materials and equipment for all gardening tasks.
Customers are responsible for:
- Providing access to the property for service delivery.
- Communicating any specific requirements or preferences.
- Ensuring that the garden area is free from hazardous materials.
6. Limitation of Liability
While we strive to provide excellent service, Gardening Willesden is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services rendered.
6.1 Insurance
We maintain appropriate insurance coverage to protect against potential damages or accidents during service delivery. Details of our insurance coverage are available upon request.
7. Intellectual Property
All content provided by Gardening Willesden, including text, images, and designs, is the property of our company and is protected by intellectual property laws. Unauthorized use or reproduction of our content is prohibited.
8. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Gardening Willesden operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
8.1 Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the issue through informal negotiation before pursuing legal action.
9. Amendments to Terms
Gardening Willesden reserves the right to modify these Terms and Conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.
11. Termination
Either party may terminate the agreement by providing written notice. Upon termination, customers are responsible for any outstanding payments for services rendered up to the termination date.
11.1 Effect of Termination
Termination of services does not affect the rights and obligations of either party that have accrued prior to termination.
12. Force Majeure
Gardening Willesden is not liable for failure to perform obligations due to causes beyond our reasonable control, including natural disasters, wars, or other unforeseen events.
13. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, so that these terms will otherwise remain in full force and effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardening Willesden regarding the use of our services and supersede all prior agreements and understandings.
By using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.